Field Sales Representative

(Sudbury, ON)

Mammoth Equipment & Exhaust Inc is on a growth trajectory. We have a great product, awesome team with a strong culture. We’ve been growing since 1974 with offices in Australia, New Zealand, Canada, Mexico, and Argentina. We offer a broad range of innovative bespoke and universal solutions to the mining, transport, rail, industrial, agriculture and marine industries globally. Our solutions help protect people and the environment. They also help large machinery and plant equipment to run longer, last longer, and give better performance. We are looking for an outgoing technical person to join our Sales team.

Key Duties & Responsibilities

Opening and Closing Opportunities

Identify/Generate Sales Opportunities and Identify Next Steps:

• Research potential clients and market segments to identify new sales opportunities.
• Utilize CRM systems to track leads, opportunities, and client interactions.
• Analyze customer needs and pain points to develop tailored solutions.
• Attend industry events, trade shows, and networking activities to generate leads.
• Follow up on leads from various sources such as referrals, inbound inquiries, and marketing campaigns.

Perform Presentations, Demonstrations, and Training Sessions:

• Prepare and customize presentations to address the specific needs of prospective clients.
• Demonstrate product features and benefits effectively, both in-person and virtually.
• Conduct technical demonstrations to showcase product capabilities.
• Provide hands-on training sessions to ensure clients understand product usage and maintenance.
• Develop training materials and user guides for clients.·
• Address client queries and concerns during presentations and training sessions.

Negotiate Terms and Close Deals:

• Engage in discussions with clients to understand their budget and requirements.
• Prepare and present detailed sales proposals and quotations.
• Negotiate contract terms, pricing, and payment schedules.
• Collaborate with internal teams to ensure proposals meet client needs and company standards.
• Finalize sales deals and secure client signatures/signoffs.
• Manage contract renewals and ensure timely follow-up for future opportunities.

Relationship Management

Maintain Consistent Communication with Contacts:

• Schedule regular follow-ups with existing clients to ensure satisfaction.
• Utilize various communication channels (email, phone, in-person) to stay in touch with clients.
• Address client inquiries and resolve issues promptly.
• Provide updates on new products, services, and industry trends.

Strengthen Relationships:

• Develop a deep understanding of clients' businesses and challenges.
• Offer personalized solutions and recommendations to enhance client operations.
• Seek feedback to improve products and services.
• Recognize and celebrate client milestones and successes.

Establish New Contacts:

• Identify and target potential clients through networking and research.
• Attend industry conferences, seminars, and social events to expand professional network.
• Engage with prospects on social media platforms and professional forums.
• Develop partnerships and alliances with complementary businesses.

On-Site Service

Conduct Measurements, Tests, and Assessments of the Equipment:

• Visit client sites to perform equipment evaluations and assessments.
• Use specialized tools and techniques to measure equipment, its performance and efficiency.
• Document findings and prepare detailed reports for clients and internal teams.
• Recommend maintenance schedules and necessary solutions based on assessments.

Vendor-Managed Inventory:

• Monitor and manage inventory levels for clients to ensure optimal stock.
• Coordinate with vendors to replenish inventory as needed.
• Implement inventory tracking systems to streamline management processes.
• Provide regular inventory reports to clients and suggest improvements.

Install Products and Equipment On-Site if the Field Service Technician is Unavailable:

• Perform on-site installations of products and equipment when required.
• Ensure installations are completed to company standards and client satisfaction.
• Conduct post-installation testing to confirm proper functionality.
• Provide basic training to clients on using newly installed equipment.
• Coordinate with the Field Service Technician for any follow-up maintenance or troubleshooting.

Additional Responsibilities

• Participate in short daily WIP meetings.
• Participate in daily meetings with Inside Sales representatives.
• Participate in sales and one-on-one meetings with the supervisor.